Frequently Asked Questions

Shipping, Delivery, and Installation Frequently Asked Questions

How much will shipping my spiral stairs cost? 
If we are shipping your spiral staircase within New England, we make the delivery ourselves. The cost typically ranges from $200 to $500. To reach customers beyond New England, we ship by common carrier. The cost ranges from $750 to $2,000, depending on spiral stair size, distance, and whether the final destination is a direct ship point. Spiral stairs shipped by this means are carefully packaged in a fiberglass shell to prevent damage. For a shipping estimate, please call us at 800-996-5558.

Will I need help to take delivery?
You will want two to three able-bodied helpers to assist you with your double helix spiral stairs. Spiral staircases, depending on the size and model, run approximately 350 to 700 pounds.

Are my spiral stairs ready to install?
York double helix spiral staircases come with stringers, treads, and risers fully installed. If you’ve chosen round balusters, stair stringers and handrails come pre-drilled. If you’ve chosen square balusters, the balusters are predrilled for screws, but they’ll need to be located on stair stringers and handrails during installation. Installation generally takes two people a day or two.

Can I do the installation myself? 
You will need help lifting the spiral staircase in place, as well as assistance with handrail installation. If you do not have woodworking experience, we recommended that you use a local contractor to help with the installation and the integration of your spiral stair with upper floor newel posts, railings, fascia boards and other components.

What about compliance with building codes?
Ultimately the question of code compliance is a local matter. A municipality may have its own specific requirements. Local building inspectors and code compliance officers often have different interpretations of the International Residential Code (IRC), International Building Code (IBC), or the older ICBO, CABO or SBCCI codes. Some municipalities may have specific handrail, baluster, and riser code requirements. Often the local code requirements for a secondary stair or a stair that serves an open loft area will be much less stringent.Please consult with your local building inspector or code compliance officer for information with respect to your local code requirements.